EchoNews provides a secure, easy to use Customer Self-Service Portal where your customers can manage their newspaper and magazine deliveries and in real time.
Through a simple and user friendly interface, customers can view account details, check invoices, update their information, and manage services such as holiday stops or delivery changes, without needing to contact the store.
This reduces incoming calls and manual requests, while improving customer satisfaction by giving users fast, convenient access to the information and services they need.